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Interested in Joining Our Amazing Team?

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Willow Tree Body and Skin Care is seeking full-time and part-time for opening positions at all levels of experience, to join our team! We are an independently owned. We offer a team-oriented environment, having fun together all day with NO DRAMA and the opportunity for growth and advancement. We are looking for employees who wish to succeed and grow with our company.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws


So if you are still interested please submit the required information and you will receive a response by email with an application to complete. 


POSITION DESCRIPTION AND RESPONSIBILITIES

include the following but not limited to. Other duties may be assigned.

Receptionist 

Receptionist start with greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking appointments, checking the guest into the computer system and charging for services performed. Upholding all spa policies and protocols. 


Guest experience is also a key role: orientating guests to the spa facilities, greeting guests as they enter the spa, and providing personalized guest service throughout their visit. This position will also include capturing spa party guest experience for social media.


Responsibilities: 

• Greet and welcome guests as soon as they arrive at the spa 

• Ensure lobby is neat and presents well at all times

• Direct guest to the appropriate service provider 

• Answer phones, checking spa emails and voicemails

• Scheduling appointments 

• Accept payments

• Ensure coupons, package payments and promotions are handled correctly

• Offer beverages (if available)

• Next day follow up with clients 

• Field questions about services and products

• Suggest services and products to up-sell clients

• Maintain client records including consents and assist in after-care information with locating product recommendations

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) 

• Assisting the Social Media Manager with capturing spa guest experience for social media and possibly posting to social media when needed. 

• Lite cleaning duties & when needed assist with laundry


You will also be responsible for the spa's growing online store; duties will including but not limited to: 

• Manage online store and inventory 

• Manage online orders 

• Package and Ship Product orders Requirements

• Impeccable written and oral communication skills 

• Proven work experience as a receptionist 

• Ability to multitask and prioritize daily workload 

• Outstanding organizational and time management skills 

• Discretion and confidentiality Skills 

• Proven work experience as a Receptionist, Front Office Representative or similar role 

• Proficiency in Microsoft Office Suite 

• Professional attitude and appearance 

• Solid written and verbal communication skills 

• Ability to be resourceful and proactive when issues arise 

• Excellent organizational skills 

• Multitasking and time-management skills, with the ability to prioritize tasks 

• Customer service attitude 

• High school degree; additional certification in Office Management is a plus

• Demonstrating your personal style (while adhering to the WTBSC dress code)

Spa Attendant

Spa Attendants secure the guest experience by helping to maintain our guest spaces, staff linen needs and miscellaneous housekeeping necessities


Responsibilities:

• Ensures clean, fresh laundry is available all day, every day, mastering the various needs of this department to ensure that treatments can be performed

• Work within the spa, aiding in collecting laundry from treatment room areas without distracting guests or team members

• Keeps responsible areas spotless

• Uses time effectively throughout the shift by checking equipment, stocking and cleaning rooms, stocking and cleaning retail shelves, counting inventory etc

• Assist with reception duties & Can cover front desk schedule when trained and necessary

• Escort clients to the treatment rooms

• Clean and restock bathrooms throughout each day  

• Complete weekly duties as assigned

• Assist in after-care information and with locating product recommendations

• Demonstrating your personal style (while adhering to the WTBSC dress code)


Social Media Intern Manager

We are looking to make a huge impact in the triad area. This is a paid internship for students or individuals seeking introductory experience or further insight in the business/marketing field Looking to make this a part time or even a full time position in the near future. For now, the hours within the week are limited, but if we see your work ethic is really making a difference, then within the first two months, we can quickly bring you on part time. We are looking for a Social Media & Content Intern to create, launch and publish throughout our various social channels such as TikTok, Facebook, Instagram & YouTube. Ultimately, you will help us reach our target audience by delivering both useful and appealing online information about our company and products. Job expectations also include communication skills, interpersonal skills, and teamwork collaboration. Hours flexible 


                       Responsibilities:

• Assist in the growth of the brand by raising awareness through various social media platforms 

• Monitor postings to ensure brand message is constant from the terminology used to images posted 

• Aid in the daily aspects of promoting the businesses campaigns 

• Interact with followers and potential customers by communicating and answering questions through the company's social pages 

• Assist in implementing plans to increase followers on popular social media websites such as TikTok, Twitter, Instagram, YouTube and LinkedIn 

• Help create content as dictated by the monthly editorial calendar to promote sales, blogs and products 

• Website maintenance 

• Developing campaigns 

• Writing/creating content and posting across all social platforms 

• Community Engagement and promotional events and workshops 

• Regular posting across social media platforms including Instagram, Facebook, TikTok &YouTube.

• Email marketing 

• Driving engagement and revenue growth 

• Ability to edit and make posts, take videos/content for advertising purposes, create campaigns, ads, flyers, etc

• Demonstrating your personal style (while adhering to the WTBSC dress code)

Hairstylist (License Required)

We are looking for a licensed cosmetologist to help customers feel as beautiful on the outside as on the inside. The ideal candidate will love all things hair and be proficient in all aspects of styling including, but, not limited to blowouts, braids, and up do's. They will be competent with a broad knowledge of trends and fashion. The ideal is to achieve maximum customer satisfaction to drive long-term success for our business.


Responsibilities:

• Your expertise in hair care and product knowledge will make you an important part of our team

• We book your appointments and provide all supplies so you can focus on the client

• Building personal and professional rapport with all guests

• Providing professional product recommendations as part of all services

• Meeting/exceeding all individual sales and productivity goals

• Attending mandatory educations events and workshops

• Assisting in store duties (e.g., filling Salon retail displays and shelves.)

• Adhering to all Salon standards for guest service and cleanliness

• Attending manager led monthly business development meetings to support personal business growth

• Demonstrating your personal style (while adhering to the WTBSC dress code)

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

Junior Esthetician  (License Required)

We provide a full variety of skin care including body treatments, facials, microdermabrasion, peels, and full body waxing. Our products range from result-driven clean clinical actives to natural organic ingredients that deliver both outstanding and noticeable results. 


                                    Responsibilities


• Your expertise in skin care and product knowledge will make you an important part of our team

• We book your appointments and provide all supplies so you can focus on the client

• Someone who has a passion for skincare, enjoys helping and interacting with people, and has a money-motivated attitude 

• Comfortable with following protocols and educating clients on a home care regimen for their skin 

• Prepare and clean beauty station in-between appointments

• Sterilize all equipment before use

• Inform clients about additional services and offers (e.g. loyalty discounts, specials)

• Energetic individual who thrives in a busy environment, while always providing the ultimate client experience 

• Willing to become an expert in Image, PCA, and Skin Script product lines 

• Maintain & Communicate with management when equipment requires attention or when inventory levels are low in order to properly operate 

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)

Manicurist (License Required)

Possesses a thorough knowledge of the nails, including a basic knowledge of foot massage techniques and a neat application of polish. Focus will be on foot and hand treatments. Possesses excellent cleanliness and sanitation skills. Possesses excellent communication skills and ability to learn product and service knowledge necessary to effectively meet the needs of our clients.


Responsibilities


• Nail Technician responsibilities include polishing fingernails and toenails, painting designs and applying gel and acrylic nails

• Ultimately, you will help us boost our reputation by offering personalized services to our clients

• Clean, cut and shape nails

• Recommend colors, rhinestones and designs based on each customer’s style

• Remove previously applied polish

• Prepare and clean beauty station in-between appointments

• Sterilize all equipment before use

• Inform clients about additional services and offers (e.g. loyalty discounts, specials)

• Give hand and foot massages

• Offer nail care treatment tips (e.g. how to strengthen nails and how to make manicures last longer)

• Up-sell treatments and beauty products, when appropriate

• Take an interest in customers (e.g. chatting with them during appointments and remembering their preferences)

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)


Massage Therapist (License Required)

The massage therapist is responsible for treating clients through soft tissue manipulation while maintaining a safe and relaxing experience. The therapist should be good at perceiving client wishes and needs through spoken language, body language and other cues and modifying their treatments accordingly.


Responsibilities


• Prepare and clean treatment area in-between appointments

• Sterilize equipment before use

• Inform clients about additional services and offers (e.g. loyalty discounts, specials)

• The massage therapist is responsible for treating clients through soft tissue manipulation while maintaining a safe and relaxing experience

•The therapist should be good at perceiving client wishes and needs through spoken language, body language and other cues and modifying their treatments accordingly

• Provide 30-80 minute massages to clients by appointment

• Guide clients through service offerings and determine which massages would benefit them most

• Take a detailed client history and note any health conditions

• Evaluate clients to determine painful or stressed areas of the body

• Advise clients on stretching, strengthening or relaxation methods

• Suggest future massage appointments and regime to clients

• Listen to clients during appointments and adjust technique as they desire

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)


Lash Technician (License Required)



Responsibilities


• Your expertise in skin care and product knowledge will make you an important part of our team

• We book your appointments and provide all supplies so you can focus on the client

• Designs specific eyelash treatments based on our 4 unique styles and the guest’s individual needs

• Performs professional eyelash extension sessions 

• Upholds the standards of sanitation and sterilization as directed by state law and the studio’s policies and procedures 

• Understands, promotes, and sells our service offerings, including choice upgrades 

• Understands and promotes exclusive retail products for guest’s at-home usage and aftercare. 

• Creates excellent experience for guests with a charismatic, friendly, and helpful attitude 

• Provides frequency recommendations and education to guests on proper lash aftercare 

• Assisting generating new clientele 

• Committed to consistently improving skills

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)

BodySculpting Technician

Our ideal candidate is a well-rounded person with outstanding communication skills and experience in consultative sales; an individual who is a self-starter with the passion to excel in everything they do. Someone who is comfortable working in an environment that has the ability to manage and prioritize multiple tasks. Must have the ability to connect with clients on an intensely personal level to instill trust and confidence.


Responsibilities


• Your expertise in skin care and product knowledge will make you an important part of our team

• We book your appointments and provide all supplies so you can focus on the client

• Manage individual patient relationships

• Educate patients about surgical & non-surgical options during phone inquiries as well as during office consultations. 

• Perform consultations  

• Discuss service costs with patients and facilitate their commitment to proceed. 

• Follow up with clients, as needed, after their consultation to ensure a smooth transition from consultation to services. 

• Support client needs and expand relationships with existing clientele.

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)

Spray Tan Technician

Responsibilities


• Your expertise in skin care and product knowledge will make you an important part of our team

• We book your appointments and provide all supplies so you can focus on the client

• Providing expert custom organic airbrush spray tanning application/services, including evaluating skin types and tailoring recommendations for a natural glow (training and certification will be provided)

• Perform airbrush tanning services including Standard and Express Tans

• Maintains a clean and organized treatment area

• Answer client questions surrounding the tanning process, formula, services offered, and aftercare

• Consult with clients in a professional and educate clients on the products/services being offered which includes and limited to aftercare instructions and healing process

• Handle all client concerns/questions before and after service

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)

Permanent Makeup Provider

Looking for someone experienced in Permanent Cosmetics Makeup in at least two of these services. Ombre Powder Brow, Microblading, Eyeliner, Lip Blush


Responsibilities


• Your expertise in skin care and product knowledge will make you an important part of our team

• We book your appointments and provide all supplies so you can focus on the client

• Providing individualized consultations to help patients understand and determine their individual needs

• Listen to client needs to personalized services

• Perform high quality and consecutive Microblading and Permanent Makeup services

• Maintain clean and sterile work environment

• Create excellent experience for every guest through a friendly and helpful attitude

• Ensuring guest satisfaction and expectations are consistently met or exceed our standards  which includes and not limited to sterility procedures, clean and well maintained procedure area

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions and healing process

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)

Makeup Artist Provider (License Required)

The Make Up Artist is responsible for promoting and creating the ultimate makeup experience. The position represents the brand during store events, reflecting the brand values. Additionally, driving business in store through exceptional makeup artistry technique and service.


Responsibilities


• Your expertise in skin care and product knowledge will make you an important part of our team

• We book your appointments and provide all supplies so you can focus on the client

• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times

• Maintain excellent counter hygiene standards

• Clean display units, tools and testers throughout the day

• Maintain cleanliness of the trunk and tester units/testers

• Maintain the store standards and policies at all times

• Providing individualized consultations to help patients understand and determine their individual needs

• Listen to client needs to personalized services

• Create excellent experience for every guest through a friendly and helpful attitude

• Consult and educate clients on the products/services being offered which includes and limited to aftercare instructions and healing process

• Handle all client concerns/questions before and after procedure

• Forms strong working relationships within team and fosters a teamwork environment

• Keeps salon owner and manager aware of any issues and suggests productive solutions to resolve them in an effective and timely manner

• Demonstrating your personal style (while adhering to the WTBSC dress code)

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